Privacy Policy
This policy explains how BAR5F collects, uses, shares, and protects information received through our website and customer-support communications, including SMS and MMS messaging.
This Privacy Policy applies to information received directly by BAR5F, a brand operated by SMS Group, Inc. Purchases and services provided through third-party websites are also subject to the privacy policies of those third parties.
1. Information We Collect
We may collect information you voluntarily provide, including your name, email address, telephone number, mailing address, message contents, product or order information, and photographs or videos submitted for customer support.
Our website may automatically collect limited technical information, including IP address, browser and device type, referring pages, pages visited, and website-usage data. Cookies or analytics tools may be used to operate and improve the website.
BAR5F does not directly process payment-card transactions through bar5f.com. Purchases made through Amazon or another third-party website are governed by that website’s policies.
2. How We Use Information
- Respond to inquiries and provide customer support.
- Assist with product identification, troubleshooting, compatibility, returns, or order questions.
- Send communications requested or authorized by you.
- Administer messaging consent and process HELP, STOP, and other messaging requests.
- Operate, secure, and improve our website and services.
- Maintain business records and comply with legal obligations.
3. Sharing of Information
BAR5F does not sell or rent personal information.
We may provide information to service providers that assist with website hosting, communications, analytics, customer support, or data storage. These providers may use the information only to perform services for BAR5F.
We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business transfer.
Customer data is not shared with third parties or affiliates for promotional or marketing purposes.
Mobile opt-in data and consent are never shared with anyone for any purpose. Any information sharing described elsewhere in this policy excludes mobile opt-in data and consent.
4. SMS and MMS Messaging Terms and Conditions
SMS Group, Inc. operates the BAR5F messaging program. The program is limited to general conversational and informational messaging used to answer questions and provide customer support. BAR5F does not use this program to send marketing or promotional messages.
How to Opt In
To receive informational customer-support text messages from BAR5F, text START to 1-855-777-2999.
Message frequency varies and may include responses to messages you send us and information relevant to your customer-support inquiry or relationship with BAR5F. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
SMS Group, Inc. Messaging Terms for BAR5F
- The messaging program consists of general conversational and informational messages used to answer questions and provide customer support.
- You may cancel the SMS service at any time by replying STOP to the number from which you received the message. After you send STOP, we will send one SMS message confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from us unless you opt in again by texting START.
- For assistance, reply HELP, email support@bar5f.com, or call 1-855-777-2999.
- Wireless carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply to messages sent to you from us and to messages you send to us. Message frequency varies based on communication needs. Questions about your text or data plan should be directed to your wireless provider.
- Privacy questions are governed by the remainder of this Privacy Policy. Mobile opt-in data and consent are handled as described in Section 3 above.
Photographs, videos, and other files submitted through MMS may be retained as reasonably necessary to investigate and resolve the customer-support matter.
5. Security
BAR5F uses reasonable safeguards designed to protect personal information. No electronic transmission or storage system can be guaranteed completely secure.
6. Data Retention
We retain information only as long as reasonably necessary for customer support, business operations, legal compliance, security, and dispute resolution.
7. Cookies and Third-Party Websites
You may control cookies through your browser settings, although disabling them may affect website functionality.
BAR5F may link to Amazon and other third-party websites. Those websites operate under their own privacy policies, and BAR5F is not responsible for their practices.
8. Your Privacy Choices
You may request access to, correction of, or deletion of personal information maintained by BAR5F, subject to applicable law and legitimate recordkeeping requirements.
Submit requests to support@bar5f.com .
9. Children
The BAR5F website is not directed to children under 13, and BAR5F does not knowingly collect personal information from children under 13.
10. Policy Updates
We may update this Privacy Policy when our practices or legal obligations change. The updated version will be posted with a revised effective date.
Contact BAR5F
BAR5F
Operated by SMS Group, Inc.
South Plainfield, New Jersey
Email:
support@bar5f.com
Call or Text:
1-855-777-2999